Privacy Policy for Tix RSVP

Effective Date: May 25, 2026

Welcome to Tix RSVP. This Privacy Policy explains how Tix RSVP (“we,” “our,” or “us”) collects, uses, stores, and protects your information when you use our website, platform, mobile services, and related event management tools.

By using our services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

When you create an account, purchase tickets, RSVP to events, or contact us, we may collect:

Full name
Email address
Phone number
Billing information
Business or organization details
Event registration details
Social media profile information (if connected)

b. Payment Information

Payments are securely processed through third-party payment providers such as Paystack and other supported processors. Tix RSVP does not store your complete debit or credit card details on our servers.

c. Device & Usage Information

We may automatically collect:

IP address
Browser type
Device information
Operating system
Pages visited
Referral URLs
Session duration
Cookies and analytics data

d. Event Data

For event organizers using our platform, we may collect:

Event attendee lists
Ticketing records
Check-in information
RSVP responses
Promotional campaign data

2. How We Use Your Information

We use collected information to:

Provide and improve our services
Process ticket purchases and RSVPs
Manage event registrations
Communicate important updates
Send transactional emails and notifications
Prevent fraud and unauthorized activity
Analyze platform performance and user experience
Provide customer support
Comply with legal obligations

3. Cookies & Tracking Technologies

We use cookies and similar technologies to:

Remember user preferences
Improve website performance
Analyze traffic and engagement
Maintain secure sessions
Deliver personalized experiences

You may disable cookies through your browser settings, though some features may not function properly.

4. Third-Party Services

Tix RSVP may integrate with third-party services including:

Payment gateways
Email delivery services
Analytics providers
Social media platforms
Advertising and marketing tools

These third parties may collect information according to their own privacy policies.

Examples include:

5. Data Sharing

We do not sell your personal information.

We may share information:

With event organizers for events you register for
With service providers that help operate our platform
To comply with legal obligations
To protect the rights, safety, and security of Tix RSVP and users
During mergers, acquisitions, or business restructuring

6. Data Retention

We retain information only as long as necessary to:

Provide services
Comply with legal requirements
Resolve disputes
Enforce agreements

When data is no longer needed, we securely delete or anonymize it.

7. Security

We implement reasonable administrative, technical, and physical safeguards to protect your information against unauthorized access, loss, misuse, or alteration.

However, no internet-based platform can guarantee absolute security.

8. Your Rights

Depending on your jurisdiction, you may have rights to:

Access your personal data
Correct inaccurate information
Delete your information
Object to certain processing activities
Withdraw consent
Request data portability

To exercise your rights, contact us using the details below.

9. Children's Privacy

Tix RSVP is not intended for children under 13 years old. We do not knowingly collect personal information from children.

10. International Users

If you access our platform outside Nigeria, you understand that your information may be processed and stored in countries where data protection laws may differ from your jurisdiction.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updated versions will be posted on this page with a revised effective date.

Continued use of the platform after changes means you accept the updated policy.

12. Contact Information

For privacy-related inquiries, contact:

Tix RSVP
Website: tixrsvp.com
Email: support@tixrsvp.com